Trouble Shooting FAQ for Sump Pumps

Susan Gentry

Sump pump failure can lead to severe water damage in your home. Unfortunately, many homeowners do not identify these issues until it’s too late. To keep your machine working when you need it most, gain a firm understanding of what causes a pump to fail and what type of maintenance it needs.

Answers to Common Questions About Sump Pumps

What causes the pump to fail?

One of the most common reasons why pumps fail is a loss of power. If your home experiences an outage and you don’t have a backup or generator, the pump can’t operate. Also, some pumps fail due to improper sizing or installation, which requires repair or replacement. Finally, the lines running to the pump can also clog over time, which prevents the pump from removing water effectively.

What are my options for backups?

Since power outages often occur during storms, in which cases you’re likely to get water in the basement, have a backup plan for running the pump aside from the home’s electricity. Invest in a backup generator for your home, a battery-powered backup, or a reserve system powered by water.

How can I tell if my sump pump is working?

You can and should test your pump regularly to ensure it works when you need it. To do this, add enough water to lift the float arm. If the pump drains the water, it works. If it doesn’t, call for service right away.

What maintenance should I perform regularly?

Aside from testing the sump pump regularly and investing in a backup, you shouldn’t need to do much maintenance to keep it operational. Inspect the pump periodically to ensure the connect pipes and vent holes are clear of debris. Clean those components, if necessary.

If you need help with your sump pump, contact American Water and Plumbing in Harrison, OH. We offer a wide array of installation and repair services for both homeowners and businesses. The team can install a new water filtration system, perform general plumbing repairs, and even help with a new bathroom remodeling project. The team has more than 30 years of experience providing quality service to area residents. Visit the company’s website for a full list of services, or call (513) 367-4888 to request a quote.